Our tumblers are made using a high quality sublimation process that adheres specialty inks to the tumbler, leaving a permanent image on your cup! Images are printed on BOTH sides. The images will not rub, peel, or scratch off like vinyl or markers. Tumblers are HAND WASH recommended.
Color may vary slightly from monitor to print due to monitor settings and the nature of handcrafting the product.
Average processing time for custom orders can take up to FOUR weeks or longer. If you need an order rushed, please contact us before placing your order to confirm we are able to meet your request. There will be a $10 rush fee added to each item you need rushed. Our work is custom-made in a smoke-free sewing studio.
Our shipping fees include 2-5 day first class mail shipping to all USA locations. We do not ship internationally at this time. Shipping time does not include weekends or holidays. Please keep this in mind when ordering. We package all of our drinkware in double boxing with packing so that your tumbler will be protected during shipping.
Our products are custom-made so please note upon ordering we do not accept returns or exchanges. If you have any questions please do not hesitate to ask. If there is a problem with your order we will work hard to make it right! Your satisfaction is important to us and it is our goal to exceed your expectations.