FABRIC CHOICES MAY VARY DUE TO AVAILABILITY. YOU MAY REQUEST A COLOR SCHEME BUT ALL DESIGNS MAY NOT BE STITCHED USING THE SAME FABRICS.
1366 - NO PROB-LLAMA - COFFEE MUG
1366 - NO PROB-LLAMA - COFFEE MUG
Our ceramic coffee mugs are made using a high quality sublimation process that adheres specialty inks to our mugs, leaving a permanent image on your mug! Images are printed on BOTH sides. The images will not rub, peel, or scratch off like vinyl or markers. All coffee mugs are DISHWASHER (TOP RACK ONLY) & MICROWAVE SAFE.
Color may vary slightly from monitor to print due to monitor settings and the nature of handcrafting the product.
PROCESSING TIME:
Please allow 10-14 days for your item to be made before being shipped. If you need your item sooner, please contact me before purchasing to inquire about a rush fee. There will be a $10 rush fee added to each item you need rushed. Our work is custom-made with designer fabrics in a smoke-free sewing studio.
SHIPPING:
Our shipping fees include 2-5 day first class mail shipping to all USA locations. We do not ship internationally at this time. Shipping time does not include weekends or holidays. Please keep this in mind when ordering. We package all of our mugs in double boxing with packing so that your mug will not move around while shipping!
RETURNS:
Our products are custom-made so please note upon ordering we do not accept returns or exchanges. If you have any questions please do not hesitate to ask. If there is a problem with your order we will work hard to make it right! Your satisfaction is important to us and it is our goal to exceed your expectations.
TAT (turnaround time)
TAT (turnaround time)
Current turn around time (TAT) is posted on website announcement bar. If you need your item prior to 7 DAYS, please add the $15 rush fee. You must message us to arrange a RUSH FEE prior to checking out. Rush orders will not be accepted without confirmation first.
RUSH FEE: This fee will automatically upgrade the shipping to priority mail. Each item you need rushed will require the rush fee addition.
Design Details
Design Details
Shipping
Shipping
Our shipping fees include 2-5 day first class mail shipping to all USA locations. We do not ship internationally at this time. Shipping time does not include weekends or holidays. Priority mail upgrade is automatically included in rush fee addition (checkout using standard shipping rate).
Returns
Returns
Our products are custom-made therefore, we do not accept returns or exchanges. Any orders processed incorrectly will be corrected. Correction requests should be emailed to simplysweetstitches@yahoo.com. Be sure to include order #, name, and specific details.
Washing Instructions
Washing Instructions
We recommend you machine wash cold, with like colors (no bleach), inside out. Hang or lay your garment flat to dry. Do not iron decoration. You may lightly iron inside out.
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