NEW ORDER TAT (turn around time) is 14-21 DAYS FROM PURCHASE. TAT does not including shipping time.



FAQ

HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?

  • Orders ship in 3 - 4 weeks from the date the order is placed. Please complete all information correctly to prevent delays. Color substitution is also available to ensure prompt processing. Out of stock items will delay order processing unless substitution is requested.  

DO YOU OFFER A RUSH FEE? HOW MUCH IS IT?

  • Yes, please choose to add the rush fee when checking out. RUSH FEES are $15.00 per item you need rushed. Please contact us prior to purchasing the RUSH FEE as RUSH FEES are only accepted as time permits.
  • DO NOT COMBINE RUSH ITEMS WITH NON-RUSHED ITEMS WHEN CHECKING OUT. We will not ship items separately, and the complete order will not be rushed if only one rush item has been purchased. It is best to check out separately. 
DO YOU OFFER A DISCOUNT FOR PURCHASING MULTIPLE ITEMS?
  • There are not discounts for multiple purchases, but you may find certain products offer a bundle package. We occasionally post a coupon code on the Facebook page. Also, we post sample sales on our Facebook group VIP page.
CAN MULTIPLE COUPON CODES BE COMBINED?
  • Unfortunately at this time only ONE coupon code may be used at a time. 

DO YOU OFFER COMBINED SHIPPING?

  • We do offer combined shipping on multiple orders. HOWEVER, PLEASE UNDERSTAND THE COMPLETE ORDER WILL NOT SHIP UNTIL THE LAST ORDER PLACED HAS BEEN COMPLETED. 

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